We have gathered the most frequently asked questions below. If you cannot find the answer you are looking for, please contact us at firstname.lastname@example.org and we will get back to you shortly.
What payment methods do you accept?
All payments are processed securely through PayPal, either with your existing account or guest checkout. It is the easy, simple, & secure way to pay online. You can pay using Visa, Visa Debit, MasterCard, Solo, Maestro, Electron and American Express via PayPal.
Will I have to pay duties and taxes?
25% sales tax (VAT) is included in the price for customers within the EU. For international customers, customs duty or sales tax may occur, depending on your local customs duties. Please note that these charges are at your own expense.
How much will I be charged for shipping and how long will it take?
Most of the CHRISTINA FISCHER bags are made to order, please allow 5-7 business days for it to made and shipped.
Denmark: Free shipping on all orders. Estimated delivery 2-4 business days.
Sweden: Free shipping on all orders. Estimated delivery 5-10 business days.
EU: Free shipping on orders over €250. Standard shipping on orders from €100-€250, €15 - Accessories under €100, €8 (not traceable). Estimated delivery within 5-10 business days.
Rest of the world: Free shipping on orders over €250. Standard shipping on orders from €100-€250, €15 - Orders under €100, €8 (not traceable). Estimated delivery 7-14 business days.
I received my order but changed my mind, what can I do?
Contact us right away at email@example.com. And please review or return policy here.
How do I care for my bag?
See the product care page here.
Do you make custom products upon request?
Depending on your request we make personalized orders. Please see the custom orders page for more info.
What kind of leather do you use?
We only use recycled leather from secondhand leather garments, supporting various charity organizations all over the EU. Read more on our about page here.
When do you have sales?
We don't. This is due to the fact that CF bags are designed and produced to last for a long period of time. You don't have to consider whether or not the particular item will be on sale later on. I won't!