SHIPPING & RETURNS


SHIPPING

Most CHRISTINA FISCHER bags are made to order, please allow 5-7 days for them to made and shipped.

DK orders: Free shipping on all orders. Estimated delivery 2-4 business days.

EU orders: Standard shipping €20 - Accessories under €100, €8 (not traceable). Estimated delivery within 5-10 business days.

International orders: Standard shipping €40 - Accessories under €100, €10 (not traceable). Estimated delivery 7-14 business days.

All our packages are sent through Postnord. Orders over €100 are fully traceable. You will automatically receive a confirmation email when your order has been shipped.

25% sales tax (VAT) is included in the price for customers within the EU. For international customers, customs duty or sales tax may occur, depending on you local customs duties. Please note that these charges are at your own expense. 

RETURNS

For returns please contact us within 72 hours of receiving the product at info@christinafischer.dk. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach us, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If 72 hours have gone by since receiving the product, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

Gift cards

Custom orders

Sale items. Only full priced items may be refunded, unfortunately sale items cannot be refunded.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 72 hours after delivery

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@christinafischer.dk